VMware Senior Business Analyst, Business Intelligence & Reporting in Sofia, Bulgaria

Our BI team is looking for customer-oriented, analytical and driven individuals. VMware has a fast-paced, rapidly growing environment and will require flexibility to roll up sleeves to participate in various roles to deliver success!

The Senior Business Analyst will be responsible for working with key business customers in Finance and Sales as well as with IT teams to deliver Business Intelligence solutions to support VMware’s growing business with optimized systems/processes.

The role will be responsible for supporting Global teams working with colleagues and stakeholders who are spread across different GEO’s such as Americas, EMEA, and Asia Pacific. The position requires the Senior Business Analyst must be a self-starter with strong leadership, project / program management, software (database/programming), analytical, and training skills who is comfortable working with distributed teams, at all levels of the organization without direct management oversight.

Responsibilities & Scope:

  • Create a plan to implement the BI team’s strategy to effectively drive and improve the self-service model in the business

  • Conduct adoption activities including audience driven trainings, roadshows, and power user focused activities to drive increased expertise

  • Influence transformation strategy improvements with business executives based on strategic goals, requirements, and BI maturity evaluations

  • Provide guidance and expertise and visualization and story-telling with data best practices

  • Prototype reports and dashboards to get users engaged and excited about BI solutions

  • Create in-depth business requirements across a variety of business functions, such as Sales, Professional Services, Global Support, Marketing, Finance, HR, and Legal for larger, company driven projects

  • Direct stakeholder engagement with business teams and management of stakeholder relationships

  • Perform data analysis – identifying trends and key drivers of metrics

  • Develop expertise on business processes, life-cycles, and data drivers

  • Conduct QA activities on new solutions introduced into Production

  • Provide input to BI development team on requirements and enhancements to existing data sets and reporting technologies

  • Collaborate on the definition of KPIs and metrics to monitor and run the business

  • Lead reporting projects, taking ownership of successful completion for end to end lifecycle

  • Support communication, training, and documentation to enable successful user adoption

Required Skills and Experience:

  • Minimum of 5 - 7 years’ experience in Business Analysis, Requirements Development, and Solutions Implementation of Business Intelligence Solutions

  • Technical knowledge and experience in SQL and working with the industry leading BI tools such as OBIEE, Tableau, and Business Objects

  • Proficient MS Office (e.g. Word, PowerPoint, Excel, Access)

  • Understanding of the primary business functions in a Software organization, such as Sales, Professional Services, Renewals, Customer Advocacy, Global Support, Finance, HR, and Legal. Implementation of Business Intelligence solutions for these areas.

ERP experience with tools such as Oracle ERP or SAP.

  • Clear, professional, and concise communications (written/verbal), presentation and facilitation skills. Must have combination of excellent communication skills (including presentation skills) and Technical skills

  • Must be able to use consultative approach and persuasive communication with stakeholders

  • Ability to take initiative and to set priorities independently

  • Strong organizational skills and attention to detail

  • Ability to think strategically

  • Bachelor’s degree or equivalent required, preference for Computer Science or Business Administration

VMware offers:

  • Attractive compensation package - competitive salary, flexible bonus scheme, company sponsored mobile phone plan and additional long-term incentives.

  • Individual career path - management and technical career growth, enhanced by learning and development program, regular performance assessment, opportunity to work with international teams of IT professionals.

  • Healthy work environment - company sponsored medical insurance program, food and beverage program, sport activities, open communication.

  • Work-life balance – 25 days paid vacation, regular team buildings and celebrations.

All applications will be treated with strict confidentiality.

As part of the VMware global standards for integrity you will be required to go through a pre-employment screening process before you join.

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.