VMware Senior Technical Writer in Sofia, Bulgaria

The Information Experience team consists of more than 90 people who work directly with product and project teams across the software development lifecycle to deliver documentation for major and minor releases of VMware Products and SDKs. Team members must have the flexibility and versatility to adapt to the challenges that work on products with broad scope and scale can bring. The team prides itself on meticulous, fast-paced, high quality documentation. It is never boring!

We are seeking to hire a Senior Technical Writer. This position will be a temporary replacement for maternity leave. As a Senior Technical Writer you will create documentation for technical end users, system administrators, and developers. You will author content in DITA and use a CMS to manage and deliver it. You will write installation guides, user guides, API guides, release notes, online help, and knowledge-base articles. You will contribute to the user interface design of products and to the production of video material for VMware products.


  • Gather information by working closely with engineers and writers, reading design documents and specifications, and using pre-release software

  • Work closely with Development Engineers, Quality Engineers, Product Management, Release Managers, and Co-writers

  • Create documentation plans and schedules

  • Create and update documentation and help systems for minor and major releases

  • Create videos

  • Review the human-readable strings in user facing interface

  • Follow established processes and procedures

  • Support and contribute to departmental goals


  • Detailed resume

  • In order to be considered for the position, send a Portfolio of writing samples and Motivation letter

  • The ideal candidate is able to understand and explain complex technical concepts, has strong writing skills, good working habits, works effectively on a globally-distributed team in a fast-paced environment, has excellent verbal and written communication skills

  • Perfect command of the English language – ability to write clear and concise text and to follow editorial guidelines, ability to learn complex concepts quickly and explain them clearly

  • Proven experience in writing software documentation for a very technical audience. At least 5 year experience in a writing role

  • Solid planning and scheduling experience within tight deadlines.

  • At least 4 year experience working in a software development company. Thorough knowledge of the software development process is a must.

  • Must be flexible and enjoy working with new technology in a dynamic environment where requirements change rapidly

  • Has experience working on international teams across geographies

  • Work experience with version control systems

  • Academic degree in computer science, a technical field or Journalism

  • Knowledge of HTML is a must; knowledge of CSS and experience with Web publishing is a plus

  • Basic knowledge of a programming language is a plus

  • Knowledge of information design, structured writing, XML, and DITA is a strong plus

VMware offers:

  • Opportunity to enhance your career by working according to the latest trends and standards in technical communications

  • Attractive compensation package - competitive salary, flexible bonus scheme, company sponsored mobile phone plan and additional long term incentives

  • Individual career path - management and technical career growth, enhanced by learning and development program, regular performance assessment, teams of world-wide IT professionals

  • Healthy work environment - company sponsored medical program, food and beverage program, sport activities, open communication

  • Work-life balance – 25 days paid vacation, team buildings and celebrations

This position is suitable for people who are looking for a new career opportunity, and have excellent English language skills and technical background, education or interest in software development.

As part of the VMware global standards for integrity you will be required to go through a pre-employment screening process before you join.

All job applications will be treated with strict confidentiality.

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.