Oracle CX Consultant ECE in Sofia, Bulgaria
CX Consultant ECE
Oracle is the world’s most complete, open and integrated business software and hardware systems company. With more than 100,000 professionals, working in over 150 countries around the world, Oracle is the only vendor able to offer a complete technology stack in which every layer is engineered to work together as a single system. Oracle's industry-leading products give customers unmatched benefits including unbreakable security, high availability, scalability, energy efficiency, powerful performance, and low total cost of ownership. Oracle has the best of breed technology at every layer of the stack. All the way from hardware to applications.
Oracle EMEA Consulting Overview
Oracle Consulting Services (OCS) has an extremely high profile with customers. We understand and analyze their IT problems and opportunities, then provide the best Oracle technology solutions. Technology and Applications consultants act as trusted advisors for customers, and do whatever it takes to deliver solutions that meet their business and value objectives.
As a consulting business, customer relationships are the heart of growing our business. We are ambassadors at the customer site both to create the right relationship and trust from the customers and to deliver high quality projects, services and advices. Our skills and capabilities are Oracle Consulting’s most important asset.
Oracle runs its EMEA Consulting Services organisation with a geographical focus and product (solution) focus.
EMEA is split up in: UK & Ireland, Western Continental Europe, Central (Eastern Europe, Russia & CIS) and Middle East & Africa.
The Western Continental European Consulting division is based on 5 clusters (P&L Responsible): Nordics, Benelux, DECH (Germany & Switzerland), France and Iberia/Italy.
Oracle’s Solutions Lines are:
ERP (e-Business Suite, JD Edwards, Peoplesoft Finance, Supply Chain …)
CRM (Siebel, RightNow, Eloqua, CPQ, …)
HCM (Fusion HCM, Taleo, eBusiness Suite and PeopleSoft)
Edge (Product Life Cycle Management, Oracle Transportation Management and eTax)
Business Analytics (BI, EPM, Data Warehouse)
Fusion Middleware (SOA & Integration, Content Management & User Experience)
Database & Platform (DB, Options, Hardware Infrastructure & Systems)
A Consultant in OCS (Oracle Consulting Services) is an individual contributor directly involved in customer implementations. Consultants will have an active role in, and will be expected to contribute in multiple ways towards, a customer’s success and initial speed to value. Consultants will consistently demonstrate customer focus, in a professional manner, as they deliver contributions of design, build, and validation throughout CX Cloud implementations – namely Oracle CPQ and Oracle Engagement Cloud.
Own and be accountable to project tasks as assigned by project leadership;
Gather requirements within Revenue Generation processes including industry-specific functions and approaches;
Execute CPQ & Engagement Cloud product admin functions and modules, for implementation build purposes, across full product: configuration, commerce, output;
Execute effective processes including project methodologies, programming standards, and meeting preparation;
Perform Quality Assurance at the unit and system levels;
Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption;
Follow the project through to the successful adoption of the solution.
Understanding of efficient business processes (sales, order management/logistics);
Strong communication skills with experience in messaging to external customers;
High motivation and desire to do whatever it takes to help the customer and our company succeed;
Strong technical skills, university degree in engineering / computer science preferred;
Some experience with e-Business or SAAS applications and web based programming languages/technologies;
Persistent, creative and results driven;
Good and clear communication skills.
Detailed Description and Job Requirements
An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.
Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.
5-7 years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salaryverification, professional references, education verification and professional qualifications and memberships (if applicable).
Job Type: Regular Employee Hire