VMware IB Advisory Specialist in Sofia, Bulgaria

The IB Advisory Specialist is responsible for deliverables on IB Services quoting process, primarily responsible to drive faster deal closures by providing Advisory support for the sales organization. Should have deep knowledge of the Service Contracts, Install Base and Quote to cash end-to-end processes. He / She will be working closely with the IB Services stakeholders to address issues, identify areas of improvement, and drive change. He/she will ensure that business needs are being prioritized and SLAs are met

  • Collaborates and engages closely and focused on day to day operations, future vision and E2E deal management support

  • Builds and manages relationships with immediate business stakeholders/internal customers of our operations

  • Works closely with the rest of the global team members supporting the IB Advisory processes to look at best practices, operational excellence, and standardization.

  • Should have an excellent understanding of the process and comes up with process efficiency ideas and solutions to the problems


  • 5+ years of industry experience within an operational environment

  • Demonstrates self-directed and proactive approach to tackling problems and leveraging resources

  • Experience with task prioritization, Workload and escalation management

  • Experience with stakeholder management

  • Working across global teams and understanding of cross culture is preferred

  • Should have exhibited accountability, ownership and decision making capabilities

  • Strong database and MS – office skills. Ability to learn systems quickly with little or no guidance

  • Exceptional communication skills, organizational abilities, and proven attention to detail

  • Demonstrated ability to work effectively with cross-departmental teams

  • Strong work ethic and sense of responsibility

  • Willingness to work flexible hours and remote working

  • Language specific skills: German

  • Strong Listening & interpretation skills

  • Problem solving skills & working with processes not well defined.

  • Details oriented & Data analysis

  • Ability to multi task with business priorities

  • Ability to articulate & clarity in thoughts

  • Positive attitude & good team player

Educational Requirement:

  • Bachelors degree is a must

Preferred Skills:

  • Experience with Oracle 11i/SAP, Order processing, service contract renewals processing, distribution, and invoice process. Entitlement BI exposure

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.